Accessibility testing
Test access across the whole user journey.
Exercise keyboard navigation, readable content, form errors and screen reader journeys on critical flows.
Prepare the conversation
What needs attention in your system?
Select the areas you want to discuss. Download the list to share with your team.
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An implementation example
Automated checks are a starting point
Exercise critical journeys with keyboard navigation, assistive technology and realistic content. Describe each barrier in terms of the task it prevents and verify the remediation in context.
Evidence from the actual interaction
A customer portal collects long applications from people using phones, keyboards and assistive technology.
A failure to account for
A validation error appears above the viewport without being announced or linked to the field.
Illustrative scenario, not a customer case study.
A clean scan is only part of the evidence
The fragile approach
Treat a clean scan as complete coverage
A tool cannot reliably judge every reading order, interaction pattern or useful error message.
The intended approach
Combine automation and manual task checks
Use scans to catch repeatable issues, then inspect the experience with the input methods people rely on.
Quality, security & governance
Check the task across different ways of interacting.
Keyboard operation
Check focus order, visible focus, dialogs and complete workflows without a pointer.
Assistive technology
Test names, roles, states and announcements with representative screen reader journeys.
Regression tracking
Document reproducible findings and retest corrected components in their page context.
Yes. Start with critical journeys and reusable components, then prioritise barriers by their impact and the breadth of the fix.
Discuss accessibility testing
Bring the workflow, the constraints and the questions your team needs to resolve.