# Test access across the whole user journey.

Accessibility testing

Exercise keyboard navigation, readable content, form errors and screen reader journeys on critical flows.

## Evidence from the actual interaction

Illustrative workflow.

- Keyboard: Reach controls and follow the task order
- Screen reader: Understand names, status and errors
- Responsive use: Read and act at zoom and small widths



## What needs attention in your system?

Select the areas you want to discuss. The HTML page can download your selections.

- [ ] Keyboard operation: Check focus order, visible focus, dialogs and complete workflows without a pointer.
- [ ] Assistive technology: Test names, roles, states and announcements with representative screen reader journeys.
- [ ] Regression tracking: Document reproducible findings and retest corrected components in their page context.

## Automated checks are a starting point

Exercise critical journeys with keyboard navigation, assistive technology and realistic content. Describe each barrier in terms of the task it prevents and verify the remediation in context.

Illustrative scenario, not a customer case study.

A customer portal collects long applications from people using phones, keyboards and assistive technology.

Group related fields, associate errors with inputs and retain valid work after validation. Move focus deliberately when steps change and provide a review before submission.

Verification: Complete the whole journey using keyboard-only input, zoom and a screen reader, including correction paths.

## A clean scan is only part of the evidence

### Treat a clean scan as complete coverage

A tool cannot reliably judge every reading order, interaction pattern or useful error message.

### Combine automation and manual task checks

Use scans to catch repeatable issues, then inspect the experience with the input methods people rely on.

## Check the task across different ways of interacting.

### Keyboard operation

Check focus order, visible focus, dialogs and complete workflows without a pointer.

### Assistive technology

Test names, roles, states and announcements with representative screen reader journeys.

### Regression tracking

Document reproducible findings and retest corrected components in their page context.

## Can you test an existing application without redesigning it?

Yes. Start with critical journeys and reusable components, then prioritise barriers by their impact and the breadth of the fix.